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Legal Caseworker

Job description and person specification


Job title Legal Caseworker
Reporting to Legal Director
Job location Office is based in London, N1
Salary £24,200
Hours Full time

Purpose of the post

To contribute to the charity’s core aims of less crime, safer communities and fewer people in prison

The Howard League’s Legal Team specialises in providing legal advice and assistance to children and young people in the criminal justice system.

The caseworker will deliver and develop the work of the legal team and the Howard League through:

  • casework and administrative support to a senior solicitor;
  • high quality telephone and written advice to advice line users;
  • identifying strategic issues and themes emerging from the legal work;
  • working as part of the legal team to further the aims of the charity.

Job Description

The post holder’s main tasks are:

  • To assist, under supervision, a senior solicitor within the legal team to provide an enhanced level of service, including but not limited to:
    • answering the advice line, advising and responding to queries on behalf of children and young people:
    • actively progressing casework, including drafting representations and correspondence, writing to clients in a clear and accessible way, attending client visits and advocacy;
    • working closely with clients to ensure that they are able to understand what is happening in their case;
    • undertaking legal and other research to progress clients’ cases;
    • providing administrative support, including file opening, closing and billing, recording all work, monitoring costs and ensuring all appropriate applications for costs are made;
    • ensure all queries are dealt with sensitively and appropriately;
    • working in a way that is compliant with the Legal Aid Agency and the Solicitors’ Regulation Authority’s standards;
  • To identify strategic issues and themes emerging from the access to justice service
  • To engage in policy and participation work of the organisation
  • To attend Howard League activities and functions as appropriate;
  • To work as part of the whole office team.

Note:  Such other tasks as may be required from time to time for the competent performance of the role.

Person specification

The post holder will be able to demonstrate the following knowledge, skills and experience:


  • Knowledge of prison, public and/or criminal law;
  • Knowledge and understanding of youth justice, criminal justice and/or the prison system;
  • Excellent verbal and written communication skills;
  • Excellent organisational skills including the ability to prioritise effectively and plan ahead;
  • Excellent IT skills including proficiency in Microsoft Word and Excel and Adobe Acrobat;
  • Experience of building and developing supportive relationships with vulnerable people while maintaining professional boundaries;
  • Experience of handling sensitive and confidential information in a discrete and trustworthy manner;
  • Experience of and willingness to work independently and with initiative as well as with others as part of a team;
  • Flexible approach to work;
  • A commitment to social justice and human rights;


  • Experience of working with children and young people;
  • Experience of working in the voluntary sector, an advice centre and/or telephone helplines;
  • Experience of legal casework;
  • Experience of legal electronic case management systems;
  • Knowledge of safeguarding issues that might arise whilst working on an advice line;
  • Experience of campaign work.

Conditions of service

The post is full time, permanent and with a six-month probationary period. The post holder will be subject to an enhanced disclosure & barring service check.

The terms and conditions are as laid out in the contract of employment and the office handbook and include 30 days paid leave plus statutory days and 10% contribution to the Howard League workplace pension scheme.

Candidates must be eligible to work in the UK.

As an inclusive employer the Howard League actively encourages applications from Black candidates and people from minority backgrounds as we believe that the organisation should reflect the wider community.

Applying for the post

Application should be by the Howard League application form. Please e-mail the completed application to

Closing date is 5pm on 26 October 2020

The first round of interviews will be held on 9 November 2020 and second round interviews on 16 November 2020.

Due to the large number of applications we receive, it is not possible to write to you should you not be shortlisted. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

Please note that while the office is currently largely working from home due to Covid-19, this job ordinarily office based.  It is anticipated that interviews will be in the office. 

 How we will use the information on your job application form

As part of any recruitment process, the Howard League collects and processes personal data relating to job applicants. The information about how we collect and use the data is specified in the Job Applicant Privacy Notice.

Documents and forms available to download (PDF)

Job description

Application form

Job Applicant Privacy Notice

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